courtesy:gettyimages |
Corporate Social Responsibility is no longer a fad to be undertaken to fulfill
government regulations. It is important for the long term survival of business.
Companies paying lip service to CSR will find themselves struggling in the battle
for survival faced by direct or indirect opposition from various stakeholders
including the community and the government.
To say that there is a business case for Responsible Business is
to state the obvious. Responsible Business practices help the company to wade
through the troubled waters of doing business . They face lesser hurdles and get
greater support from various stakeholders, particularly its employees and the
community. For companies the question is not why they should do CSR but how
best they can do it.
A lot has happen in the area of Responsible Business over
the past few years. Yet the battle has not been won. There is still a long way
to go. According to Mallen Baker, well known writer on Corporate Social
Responsibility, most of the activities that took place in Responsible Business,
“represents the continuation of a trend, with new faces and actors stepping
into the fray. The list of heroes and zeroes may change, but the key themes of
growing expectations in business conduct, and increasing success in bringing
the debate to the board room table, is
in line with where we have been over the last few years.”
Looking at the Indian Responsible Business scenario one can say
that some positive steps have been taken but there is still a long way to go. Responsible Business following among corporates in the country has
increased. While there has been quantitative progress improvement in quality is
still a long way away.
CSR Not Alien Concept
Corporate responsibility is not an alien concept for Indian corporates. In its earliest form, it was reflected in approaches similar to corporate philanthropy and the Gandhian Trusteeship model. Corporates made donations in cash or kind, community investment in trusts, and provision of essential services such as schools, infirmaries, etc. Many firms, largely the ‘traditional businesses’ even now continue to promote philanthropy.
Responsible Business practices in India was first introduced in
Mahatma Gandhi through his concept of
Trusteeship. Trusteeship exhorts business to operate ethically. It lays stress
on the need for business to act as the custodian of peoples’ wealth. Gandhi
said making money was not an evil if ethical means were used. He said
businessmen should use the funds required for their wellbeing and set aside the
remaining for the welfare of the poor and the needy.
Trusteeship is a means to transfer capital to the less privileged
people in society. It describes the social responsibility of business towards
customers, employees, shareholders and society. Most economists agree that the Gandhian
economics may not have many followers today but it is very comprehensive to
deal with many of the problems faced by Indian
business today. One such issue is Corporate Social Responsibility which can be
linked to Gandhiji’s concept of Trusteeship. Absolute Trusteeship may not be
attainable. Yet if businesses behave as Trustees they will be able to build
organisations which are viable and at the same time benign.
Mahatma Gandhi’s Trusteeship is very relevant for business even
today. There are some who would say that it is more relevant today than it was
earlier. Gandhi was for distributive justice with business acting as a Trustee
to its stakeholders. According to Gandhi “Economics stands for social justice,
it promotes the good of all equally, including the poorest of the poor.”
Ms Namrata
Rana a strong supporter of Gandhian Trusteeship in an article in CSRWIRE, a
British
Responsible Business online publication, says Trusteeship “ is uniquely Indian and provides a means of
transforming the present unequal order of society into an egalitarian one.
Under this principle surplus wealth needs to be kept in trust for the common
good and welfare of others. It also specifies that everything we do must be
economically viable as well as ethical – at the same time making sure we build
sustainable livelihoods for all.”
Namrata Rana |
Trusteeship More Relevant Now
The challenges of sustainable growth, she says, necessitate another look at Trusteeship which can provide a long-term solution to solving the conflicts of society. “ The Gandhian perspective is more relevant today than it was ever before. Gandhi wanted to ensure distributive justice by ensuring that business acts as a trustee to its many stakeholders, and specified that economic activities cannot be separated from humanitarian activities. Economics is part of the way of life which is related to collective values.
“Gandhi said: “true economics stands
for social justice, it promotes the good of all equally including the weakest
and is indispensable for a decent life.” This has implications at the macro
economic level as well as the micro level, as it talks of equitable
distribution of wealth being a measure of success, rather than the current form
which has high income disparities. “ It also builds the case for CSR being
embedded within the business values of the private sector as Gandhi clearly
stated that distribution of wealth is not about charity but about ensuring
basic human dignity.”
According to Rana, inherent in the
Trusteeship philosophy are entrenched solutions to many of the challenges of
the 21st century:
·
Sustainable consumption – consume
what is enough for your needs without doing harm to others.
·
Utilizing natural resources in a
sustainable way – you are a trustee and you need to take care of what has been
freely provided by nature.
·
Dignity of labour and equitable
distribution of wealth – wealth alone is not the answer. To feel happy you need
to ensure that the people who work for you and the community you work in is
taken care of.
·
Sustainable livelihoods – not charity
– are key to ensuring human dignity, growth, satisfaction and well being.
Flood Gates For Foreign Firms
Indian companies need to revisit the Trusteeship concept to ensure that they can actively reach out to the people they are trying to impact. While government has set guidelines for companies to follow these guidelines are causing more confusion among the practitioners. There is much confusion regarding the activities that constitute CSR.
India does not need foreign knowhow to run its welfare schemes. We
have the experience and ability and the
heart to do what is right for the suffering and the deprived. India needs its
own home grown CSR. Our needs are different from those of the developed
nations. Whereas in the West the need is more for environment management and
protection in India the need is for improving the living conditions of its
people. To do this we do not need international knowhow. It is time we stand on
our own two feet and avoid aping the West.
CSR has only opened the floodgates for foreign firms setting up
CSR consultancy shops in India. Most of these are Public Relations firms who
pose as experts on CSR. Many of these companies have earned a controversial
reputation in the country. One of them Price Waterhouse was involved in the
Satyam scandal and was barred by the Securities and Exchange.
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